All rules regarding account registration, betting, payments, and bonus usage on Jaya Games are clearly outlined here. Please read these terms and conditions carefully before using the platform.
The key things to know about membership and usage at a glance
Important Notice: By creating an account or using the Jaya Games platform, you are deemed to have read these Terms & Conditions in full and agreed to comply with them. Please read the complete terms carefully.
These terms and conditions constitute a legal agreement between Jaya Games (jayagames.app) and all its members. Jaya Games is an online betting and gaming platform providing services to users in Bangladesh.
These terms have been written in Bangla so every member can understand them with ease. However, in the event of any dispute or interpretation, the decision of Jaya Games management shall be final.
These terms apply to Jaya Games' website, mobile application, and all associated services. By using any section of Jaya Games, these terms automatically apply to you.
These terms are provided in Bangla. Jaya Games is committed to presenting all policies in plain, accessible language for users in Bangladesh.
To open an account with Jaya Games, the following conditions must be met:
Keep your password and login credentials strictly confidential. Sharing your account with anyone else is strictly prohibited. If you suspect unauthorized access to your account, notify Jaya Games support immediately.
If your personal details change, update them via Account Settings or contact support. Incorrect information may cause payment delays or account suspension.
Please Note: Creating multiple accounts is strictly prohibited. If detected, all associated accounts will be suspended and any remaining balance may be forfeited.
Jaya Games strictly prohibits use of the platform by anyone under 18. Identity verification (KYC) may be requested at any time.
KYC verification is typically completed within 24–48 hours. Withdrawals may be limited until verification is complete. The KYC process at Jaya Games is fully secure and confidential.
Once KYC verification is complete, it does not need to be repeated. It is carried out solely to protect your account and funds.
Deposits at Jaya Games are currently available via Mobile Pay, Nagad, and Rocket. Deposits are generally processed instantly.
Jaya Games only accepts payments from mobile banking accounts registered in the account holder's own name. Third-party payments are not accepted and such transactions may be returned.
If a deposit fails for any reason, the funds are typically returned to the source account within 24 hours. If the issue persists, contact support and keep your transaction reference number handy.
Your account must be verified before you can withdraw from Jaya Games. Withdrawals are only processed to the same payment method used for the deposit.
Large withdrawals (over ৳50,000) may require additional verification. Suspicious transactions may be investigated under our anti-money laundering policy.
To withdraw winnings earned from a bonus, the applicable wagering requirements must be met. Withdrawal requests may be declined if the conditions have not been fulfilled.
Jaya Games regularly offers a variety of bonuses and promotional deals. Each bonus comes with its own terms and conditions, which are listed alongside the offer.
New members may receive a welcome bonus on their first deposit. This bonus typically carries a 10x to 20x wagering requirement. Once activated, the bonus cannot be cancelled.
If bonus abuse is suspected, Jaya Games reserves the right to cancel the bonus and investigate the account. If abuse is confirmed, all bonuses and any winnings derived from them may be forfeited.
The following rules apply when placing bets on Jaya Games. Specific betting rules may vary depending on the type of sport or game.
Jaya Games reserves the right to accept or reject any bet. Bets placed at odds displayed due to a technical error are not valid and will be considered void.
The maximum winnings from a single bet are subject to set limits, which vary depending on the game type. Jaya Games reserves the right to modify these limits at any time.
The following activities are strictly prohibited on Jaya Games and may result in permanent account closure:
Warning: If any of the above activities are detected, Jaya Games will take immediate action and may pursue legal measures where necessary.
Jaya Games may temporarily or permanently suspend an account under the following circumstances:
To close your account, contact our support team. You will have the opportunity to withdraw your verified balance before closure, unless the account is being closed due to a breach of our terms.
Jaya Games believes that entertainment and responsibility go hand in hand. The well-being and happiness of our members is always our top priority.
Problem gambling is a serious issue. If you feel your gaming is getting out of control, please reach out to Jaya Games' Responsible Gaming team. We'll guide you toward the right support.
For more information, visit our Responsible Play View the page.
Jaya Games takes the protection of your personal information extremely seriously. We only collect the data necessary to provide our services.
For more information, visit our Privacy Policy View the page.
If you have a dispute or complaint, please reach out to the Jaya Games support team first. We always strive to resolve issues in a friendly and amicable manner.
Jaya Games reserves the right to update these Terms & Conditions at any time. Members will be notified of significant changes via email or through the platform in advance.
Continued use of Jaya Games after any changes takes effect means you have accepted the updated terms. Please check this page regularly.
For any questions regarding these terms, contact our support team: support@jayagames.app
Done reading the terms? Join Jaya Games now — bet in Bangla on a secure platform and pay via Mobile Pay.